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Crossmatch Press Release


Togo’s Eateries Improve Security and Accountability with Crossmatch Fingerprint Readers

Biometric readers enable simplified and secure point-of-sale sign in

PALM BEACH GARDENS, Fla.—Jun 17, 2015
Crossmatch™, a leading provider of biometric identity management solutions, today announced that its U.are.U® 4500 fingerprint readers have been deployed by Togo’s Eateries, Inc., a San Jose, CA based fast casual sandwich chain, to increase security, improve accountability and reduce fraud at the Point-of-Sale (POS). The Crossmatch fingerprint readers enable instant, non-repudiable identity confirmation for employee sign in and transaction authorization. This distinctive level of accountability becomes the deterrent to fraud and theft.

Prior to biometrics, Togo’s POS system required employees to enter a password to sign in or authorize an override. However, management found it challenging to track access to the cash drawer because passwords can be shared. Today, more than 1,000 Togo’s employees use U.are.U 4500 USB fingerprint readers for simplified sign in. Fingerprint templates replace the need to enter a password, resulting in a unique and auditable identity for each transaction.

“The Crossmatch biometrics solution has allowed us to easily move to single-drawer accountability at the POS,” said Mike Pennington, technology integration manager at Togo’s. “Our associates sign in quickly and know that no one else can access their cash drawer.”

The Crossmatch fingerprint readers are exceeding expectations at all levels for this restaurant chain. Franchisees like it because it enables auditable POS terminal access, transaction logs and time clock functions. Additionally, Togo’s took advantage of the fact that their POS software was already enabled to support the Crossmatch U.are.U biometric fingerprint hardware allowing for an easy and seamless integration.

“We are proud to see yet another restaurant rely on Crossmatch biometrics-based solutions to achieve outstanding results,” said Richard Agostinelli, Crossmatch CEO. “And we look forward to seeing our solutions continue to empower restaurants and retailers to increase security, improve customer service and reduce fraud at the point of sale.”

About Crossmatch

Crossmatch helps organizations solve their identity management challenges through biometrics. We empower governments, law enforcement agencies, banks, retailers and other enterprises to mitigate risk, drive productivity and improve service levels. Our solutions are built on consultative expertise, refined best practices and the application of advanced biometrics technologies. Crossmatch understands the forces of change in the markets we serve and we develop solutions that anticipate customer requirements. Our network of consultative and technical service experts collaborate with customers in more than 80 countries worldwide. Learn more at www.crossmatch.com.

About Togo’s Eateries, Inc.

Togo’s was founded in 1971 by a young college student with a large appetite and little money looking to make sandwiches the way he liked them — big, fresh and meaty. Keeping in the spirit of the original, Togo’sproducts are still made with only the highest quality ingredients; including fresh-baked Artisan breads, hand sliced premium pastrami, turkey and roast beef, as well as California avocados and cheeses. Togo’sproprietary brand of old-fashioned Pastrami, 98 percent fat-free slow-roasted turkey, and Togo’s homemade chicken and tuna salad set the brand apart from other sandwich shops. With more than 325 locations open and under development throughout the West, Togo’s is a franchise-based business that offers online ordering and catering services. For more information call 1.877.718.6467 or visit http://www.togosfranchise.com. For general information on Togo’s Eateries, Inc., please visit http://www.togos.com.