April 17, 2012
Hooters Restaurants Deploy DigitalPersona Fingerprint Biometrics to Strengthen Authentication
DigitalPersona, Inc., a global provider of multi-factor authentication and access management solutions, today announced Hooters of America, LLC (Hooters) has deployed DigitalPersona’s U.are.U® Fingerprint Readers to strengthen its loss prevention efforts. The DigitalPersona fingerprint readers and ITWercs Point-of-Sale (POS) software enable nearly 4,000 employees to use fingerprint readers at Hooters restaurants to authenticate transactions, as well as clock in and out for their shifts. With DigitalPersona fingerprint biometrics, Hooters has reduced both transaction and payroll fraud.
Hooters IT staff found it challenging to manage and track unauthorized voids using their previous PIN and swipe card security system. Hooters sought technology that could tie individuals to each transaction, and ensure manager oversight was provided when necessary. After successfully using U.are.U Fingerprint Readers at its Texas locations, Hooters expanded to other locations. Fingerprint authentication is also used for ensuring accurate time-and-attendance system for all employees.
“With thousands of employees across a large area, the costs of managing and replacing swipe cards and PINs became significant. However, the real problem was that they didn’t give us the insight we needed into each transaction,” said Wes Marco, director of information systems, Hooters of America, LLC. “DigitalPersona fingerprint readers have yielded immediate results. We reduced both transaction and payroll fraud, and eliminated the cost of constantly replacing lost or stolen swipe cards.”
“Loss prevention is one of the biggest concerns for restaurateurs, and fingerprint biometrics has emerged as one of the best ways to prevent transaction and payroll fraud in the restaurant environment,” said Chris Trytten, director of biometric product management at DigitalPersona. “DigitalPersona’s fingerprint biometrics solutions let organizations tie specific users to each transaction and eliminate the ability to share credentials. Our customers report seeing immediate cost reductions.”
DigitalPersona, Inc. is a global provider of multi-factor authentication and access management solutions that close the gap between people and security for enterprises, government agencies and commercial embedded-solution developers. The company’s fingerprint biometrics technology helps organizations prevent fraud and increase accountability; it is incorporated into multiple national voting systems, almost all brands of biometrically-enabled point-of-sale (POS) stations, as well as many commercial applications in the retail, healthcare, and financial industries. DigitalPersona’s authentication and access management software is shipped by computer manufacturers on millions of notebooks and desktop computers per year; its cloud- and Active Directory-managed solutions multi-factor/strong authentication, single sign-on (SSO) password management and emergency access recovery simplify compliance and cut IT costs. For more information contact DigitalPersona, Inc. at: +1 650.474.4000, or visit www.digitalpersona.com.
About Hooters of America, LLC
Hooters of America, LLC is the franchisor and operator of over 430 Hooters restaurants in 44 states and 27 foreign countries. The first Hooters opened in 1983 in Clearwater, Florida. Hooters is well-known for its brand of food and fun, featuring a casual beach-theme atmosphere, a menu that features seafood, sandwiches and Hooters nearly, world famous chicken wings, and service provided by the All-American cheerleaders, the Hooters Girls. For more information about Hooters visit www.Hooters.com, www.twitter.com/Hooters, www.YouTube.com/Hooters or www.Facebook.com/Hooters.