Technical Support

Our support team is ready to help

When is support available?

> Global Premier Support: 24×7
> Business Hour Support: 8am-6pm EST, Mon-Fri
> General Inquiries: cmcc@crossmatch.com

Open a ticket

To request support from our dedicated experts, use the form below to open a ticket.

Prefer opening a ticket via email? Send a message to customersupport@crossmatch.com. Please include company name, software versions and description of the issue.













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