Training

  • Crossmatch Product Training

    Crossmatch offers product training for users and administrators of our solutions, providing the necessary operational knowledge for the effective deployment of those systems. We continue to provide biometric training for our solutions used by the Department of Defense, Department of Homeland Security and the Department of Justice, as well as state and local law enforcement and other entities with the need for Identity Management solutions.

    Crossmatch instructors have years of experience with the installation and operation of our solutions, making them uniquely equipped to teach the “best practices” as they pertain to a customer’s specific application or mission requirements. Each training program was developed with the products real-world application in mind. Attendees can expect to gain a clear understanding of the fundamental principles of biometrics and a working knowledge of the technology.

    Our product training course offerings are delivered at Crossmatch headquarters in Palm Beach Gardens, Florida and can also be provided at customer designated locations worldwide. Contact a Crossmatch sales representative for further details.

    Training at Crossmatch headquarters in Palm Beach Gardens, FL
    The courses delivered at our headquarters, combine instructor lecture with practice exercises. All necessary concepts and skills are reinforced with hands-on practice exercises structured for easy, step-by-step learning. Each attendee will receive a product training certificate upon completion of the class.

    Courses

    Store and Forward System Administration Training  

    This course of instruction covers:

    • Administrative tasks of the Store and Forward application
    • Basic troubleshooting of the Store and Forward application
     

    Secure Electronic Enrollment Kit (SEEK) with Mission-Oriented Biometric Software (MOBS) Operator Training  

    This course of instruction covers:

    • SEEK introduction training
    • Obtaining quality prints
    • Hardware maintenance overview
    • SEEK with MOBS operator training
     

    Mission-Oriented Biometric Software (MOBS) Jumpkit Operator Training  

    This course of instruction covers:

    • MOBS introduction training
    • MOBS Jumpkit introduction
    • Obtaining quality prints
    • Hardware maintenance overview
    • MOBS Operator Jumpkit Training
     

    LSMS Operations Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Hardware maintenance overview
    • Basic LSMS software, user functionality
    • Basic LSMS software administrative setup and functionality
    • Record submissions
    • Fingerprint capture technique
    • Fingerprint capture practice
     

    Secure Electronic Enrollment Kit (SEEK) Avenger with Mission-Oriented Biometric Software (MOBS) Operator Training  

    This course of instruction covers:

    • SEEK Avenger introduction training
    • Obtaining Quality Prints
    • Hardware maintenance overview
    • Avenger with MOBS operator training
     
     

    Mission-Oriented Biometric Software (MOBS) Jumpkit Administrator Training  

    This course of instruction covers:

    • MOBS introduction training
    • MOBS Jumpkit introduction
    • Obtaining quality prints
    • Hardware maintenance overview
    • MOBS Operator Jumpkit Training
    • MOBS Administrator Jumpkit Training
     

    Secure Electronic Enrollment Kit (SEEK) with Mission-Oriented Biometric Software (MOBS) Level One Support Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Hardware maintenance overview
    • SEEK with MOBS administrative training
    • Fingerprint capture technique
    • SEEK with MOBS Level One software and hardware setup and functionality training
     

    Mission-Oriented Biometric Software (MOBS) Jumpkit Level One Support Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Hardware maintenance overview
    • Fingerprint capture technique
    • MOBS software and hardware installation
    • MOBS software user functionality MOBS Level One software and hardware setup and functionality training
     

    LSMS Level One Support Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Overview of hardware components, installation and maintenance of the LSMS with 10-print and palm scanner systems
    • Fingerprint capture technique
    • LSMS software user functionality
    • LSMS Level One software and hardware setup and functionality training
    • Student Training
     

    Secure Electronic Enrollment Kit (SEEK) Avenger with Mission-Oriented Biometric Software (MOBS) Level One Support Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Hardware maintenance overview
    • Avenger with MOBS administrative training
    • Fingerprint capture technique
    • Avenger with MOBS Level One software and hardware setup and functionality training
     
     

    On-Site Training at Customer Location
    The courses delivered at a location designated by the customer, combine instructor lecture with practice exercises. All necessary concepts and skills are reinforced with hands-on practice exercises structured for easy, step-by-step learning. Each attendee will receive a product training certificate upon completion of the class. Additionally, each attendee will receive a copy of the training guide used to help reinforce the material covered in the live training session.

    To ensure the highest level of personal attention, class size may vary depending on the level of instruction. Hosting facilities will need to provide a room with sufficient space for training, as well as access to the system to be trained on. It is important that attendees schedule to attend the entire period of instruction.

    Courses

    Store and Forward System Administration Training  

    This course of instruction covers:

    • Administrative tasks of the Store and Forward application
    • Basic troubleshooting of the Store and Forward application
     

    Secure Electronic Enrollment Kit (SEEK) with Mission-Oriented Biometric Software (MOBS) Operator Training  

    This course of instruction covers:

    • SEEK introduction training
    • Obtaining quality prints
    • Hardware maintenance overview
    • SEEK with MOBS operator training
     

    Live Scan Management System (LSMS) Operations Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Hardware maintenance overview
    • Basic LSMS software, user functionality
    • Basic LSMS software administrative setup and functionality
    • Record submissions
    • Fingerprint capture technique
    • Fingerprint capture practice
    • Student Training
     

    Mission-Oriented Biometric Software (MOBS) Jumpkit Operator Training  

    This course of instruction covers:

    • MOBS introduction training
    • MOBS Jumpkit introduction
    • Obtaining quality prints
    • Hardware maintenance overview
    • MOBS Operator Jumpkit Training
     

    Secure Electronic Enrollment Kit (SEEK) Avenger with Mission-Oriented Biometric Software (MOBS) Operator Training  

    This course of instruction covers:

    • SEEK Avenger introduction training
    • Obtaining Quality Prints
    • Hardware maintenance overview
    • Avenger with MOBS operator training
     
     

    Mission-Oriented Biometric Software (MOBS) Jumpkit Administrator Training  

    This course of instruction covers:

    • MOBS introduction training
    • MOBS Jumpkit introduction
    • Obtaining quality prints
    • Hardware maintenance overview
    • MOBS Operator Jumpkit Training
    • MOBS Administrator Jumpkit Training
     

    Secure Electronic Enrollment Kit (SEEK) with Mission-Oriented Biometric Software (MOBS) Level One Support Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Hardware maintenance overview
    • SEEK with MOBS administrative training
    • Fingerprint capture technique
    • SEEK with MOBS Level One software and hardware setup and functionality training
     

    Mission-Oriented Biometric Software (MOBS) Jumpkit Level One Support Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Hardware maintenance overview
    • Fingerprint capture technique
    • MOBS software and hardware installation
    • MOBS software user functionality MOBS Level One software and hardware setup and functionality training
     

    LSMS Level One Support Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Overview of hardware components, installation and maintenance of the LSMS with 10-print and palm scanner systems
    • Fingerprint capture technique
    • LSMS software user functionality
    • LSMS Level One software and hardware setup and functionality training
    • Student Training
     

    Secure Electronic Enrollment Kit (SEEK) Avenger with Mission-Oriented Biometric Software (MOBS) Level One Support Training  

    This course of instruction covers:

    • Fingerprinting and industry knowledge
    • Hardware maintenance overview
    • Avenger with MOBS administrative training
    • Fingerprint capture technique
    • Avenger with MOBS Level One software and hardware setup and functionality training
     
     

    Customized Training
    Crossmatch can provide a custom training solution by working with the customer to best meet their particular requirements. This training can be delivered at our headquarters in Palm Beach Gardens, FL or on-site at a location designated by the customer. Please contact the Training Department to speak with a member of our team to create a customized option that works for you.

    Training Videos
    Crossmatch offers the following online training videos: