Languages:   English   Deutsch   
 
  Home About Us Contact Us Careers News Online Store  
Company Products and Solutions Industries and Customers Partners Customer Care Training News and Events


CUSTOMER CARE

Contact Us

Please complete the form below to request information about the company, products, services or web site. Cross Match will respond promptly to address your inquiry. For immediate assistance with general questions, please dial toll free: 866-725-3926 from within the U.S. or direct: +1-561-622-1650 if dialing internationally.

Technical Support
For technical product support, please click here or contact Customer Care toll free at: 866-276-7761 from within the U.S. or direct: +1-561-622-9210 if dialing internationally.

If you require product-specific support for any of the following, please click here or call International Technical Phone Support at +49 (0)3641 4297-57 to reach Mr. Jörg Ullrich in Jena, Germany:

  • Biometric data capture solutions:
    ACCO 1394, Authenticator 100, Authenticator 200, L SCAN 100, L SCAN 100P, L SCAN 1000P, LITE Ue, LITE Xe, and LS2 Check

  • Livescan products:
    ACCO USB, L SCAN 1000P, L SCAN 1000T, LISSY 97/99, LITE CABINET, LS1 CABINET, LS1/LITE, LS1/LITE U, LS1/LITE X, and LS2/F

  • Beam image systems:
    BIS2G, BIS710

  • OEM camera products:
    Agfa Camera Modules, JenaCam Camera Modules, THALES Camera Modules


Sales Contacts
To reach a sales representative to assist you with your inquiry, please click here.

Product Leasing Options
For product leasing services please click here.


General Contact Form
Please take a minute to fill out our contact form:

Name:  
Title:  
Company:  
Address:  
State:  
Country:  
Phone:  
Fax:  
Email:  
Interest: