Professional Services

  • Professional Services Diagram

    Looking to solve identity management challenges? Crossmatch offers a proven solutions methodology and a full menu of professional services that allow you to choose the exact help you need.

    Identity Management Solutions Methodology

    Our proven solutions methodology is designed to achieve your specific program objectives. Our four-phase methodology begins with an assessment of your objectives, opportunities and the investment you have made in legacy systems. In the design phase, our identity management experts clearly define your current state and a plan for moving to your desired state. Our implementation experts can help you with installation, testing, enrollment and change management. Ongoing optimization services can help you measure, report and improve on key performance metrics.

    Professional Services Diagram

    Services Portfolio

    The flexibility of our services offerings gives you choices. You can partner with Crossmatch in a complete engagement leveraging our Identity Management Solutions Methodology — or you can choose individual services from our portfolio.

    Some of our most popular professional services offerings include:

    • Privacy Consulting Rapid global adoption of biometrics-based identity solutions raises the issue of individual privacy. Crossmatch understands concerns surrounding the collection, transmission and storage of Personally Identifiable Information (PII). We also recognize the importance of maintaining the privacy and security of this sensitive data. We can show you how to incorporate highly effective safeguards that meet the most rigid information assurance standards. For federal clients, our certified experts (CIPP/G) assist in developing privacy strategies and required documentation, such as Privacy Impact Assessments (PIA) and System of Records Notices (SORN) for information technology systems. We also advise on and implement the requisite security measures to meet compliance with the Federal Information Security Management Act (FISMA).
    • Biometrics Consulting
      Crossmatch has extensive experience in the design, production, implementation and configuration of multimodal biometric solutions. Our consultants are skilled in assessing biometric needs, evaluating best-of-breed biometric capabilities, designing solutions, implementing hardware-software solutions and training system operators.
    • Program Management
      As you look to solve critical identity management challenges and deploy biometrics-based solutions, it’s important to engage experienced biometrics experts — people who have worked through successful engagements similar to yours. Crossmatch professional services experts provide this requisite knowledge and bring deep experience in your specific market. Our experts have led hundreds of implementations, ranging from single-system projects to global deployments spanning multiple locations. Our program managers offer significant background in biometrics-based solutions deployment, as well as direct access to corporate engineering resources to ensure projects are delivered on budget and on schedule.
    • Systems Integration
      As more government and commercial organizations strengthen the security of their core ecosystems by incorporating biometrics, it’s important that new identity management solutions integrate seamlessly with existing systems and applications. Crossmatch systems engineers can expertly assess your legacy environments and develop integration plans that work. Our expertise in architecture development, requirements definition, strategic planning, system integration and risk analysis ensures positive outcomes, even in complex and unpredictable environments.